Do you keep my credit card information?
Customer’s credit card information is not stored in our system. Once the customer enters the number, we do NOT and will NOT keep it in our server or system.
How can I check the status of my order?
You can check your ROOM Jacket™ order status by logging onto your account. Go to “My Account” and then go to “View the orders I have made.”
How can I print my order invoice?
You can print your invoice by logging into your account. Click on “My Account” and “View the Orders I Have Made.” From here you can choose the specific order you want to print.
How long does it take for the ROOM Jacket™ design to be completed?
We take about 10 days to complete your design.